FAQs
Payments?
We accept all major debit and credit cards through PayPal for secure payment processing; You can also use guest checkout if you do not have a PayPal account
we accept direct Card Payments through our Ebay Store @ https://www.ebay.co.uk/usr/futuretechcollectibles/
100% Positive Feedback score
We accept Bitcoin payment, to pay using Bitcoin please email us with your enquiry
Returns?
For returns please see our contact page to speak to a friendly helpful member of staff.
Detailed Information on returns can be found on our Terms of Service Page, “51. Returns”
At Future Tech Collectibles we aim for a fair returns policy that exceeds statutory obligations for customer satisfaction, our staff are available for contact 24 hours a day.
this does not affect your statutory rights
the sale of goods act can be found at https://whatconsumer.co.uk/the-sale-of-goods-act/
Shipping Method?
Future Tech Collectibles only use reputable courier services for International shipping. For U.K shipping we may use a local courier. We always choose the most suitable courier depending on cost and location.
How are the Shipping Costs calculated?
International shipping costs are calculated based on size, weight and destination of your order.
Shipping will be calculated at checkout, unless otherwise stated.
Customs/tax/import fees not included in purchase price. Please follow your own Countries importation laws and regulations.
International shipping?
Customs fees, sales taxes, are not included in your purchase price and may be charged by your countries customs office on arrival. In some cases, these duties and customs fees are collected by the carrier. This is sometimes common with DHL.
We recommend investigating the amount of taxes and duties your Country may levy, prior to your shipment.
If a package is refused or returned due to import and or duty fee refusal, you will be responsible for any return shipping fees that the carrier will charge Future Tech Collectibles for any parcel returned.
If Future Tech Collectibles is unable to have the item returned due to a package refusal, a refund will not be issued. If you have any questions regarding shipping please do not hesitate to contact us at Future Tech Collectibles.
PARCEL FOWARDING?
Unfortunately we cannot send via Parcel Motels or Parcel Forwarding Companies. This is for Security reasons. If you have ordered to a Parcel Forwarding company, Future Tech Collectibles reserves the right to cancel the order and issue a refund in full.